Open a case

Tell us what happened

Every case starts with a ticket in our Discord. A member of the firm reads it, asks what is missing and tells you plainly whether we can help.

By ticket · On Discord

01How intake works

From ticket to attorney

  1. Step 1: Open a ticket

    Join our Discord and open a case ticket. Only you and the firm can see it.

  2. Step 2: Tell us what happened

    Write it down in order and attach what you have. The checklist below covers what we need.

  3. Step 3: We review it

    A member of the firm reads the ticket, asks for anything missing and tells you whether we can take the case.

  4. Step 4: Your attorney takes over

    If we take it, an attorney is assigned and agrees the terms with you in the ticket before any work starts.

02Your ticket

What to include

Copy the sheet into your ticket and answer each line. Clips first, then screenshots, then witnesses.

Hayward Legal Group
Case ticket
  1. 01Your in-game name
  2. 02Date and time of the incident
  3. 03Location: street, nearest landmark, Florence or Hayward
  4. 04Agency, and the officer's callsign or badge number if known
  5. 05What happened, in order
  6. 06Clips, screenshots and the names of any witnesses

Paste it into your ticket and answer each line.

Open a ticket on Discord (opens Discord in a new tab)

Only you and the firm can see your ticket.

03Questions

Before you open a ticket

AgenciesWe take cases against FCPD, HCSO, VHP and the SBI.Where we practice